Tag: Nuwa Manila

Nüwa at City of Dreams Manila retains its Five-Star rating both for the hotel and the Nüwa Spa in the 2023 Forbes Travel Guide (FTG). Both are honored by the only global rating system for luxury hotels, restaurants, spas, and ocean cruises in this year’s Star Awards which are announced today on ForbesTravelGuide.com.

Nüwa Manila and Nüwa Spa maintained their FTG ratings for the sixth and fourth consecutive years, respectively, since 2018, contributing to the 17 Five-Star awards and total of 97 stars achieved in the 2023 Forbes Travel Guide by Melco Resorts & Entertainment’s (Melco) portfolio of integrated resort properties in Macau and Manila, across its entire hotel, dining, and spa facilities.

FTG is the world-renowned authority on excellence in hospitality, evaluating properties based on hundreds of exacting standards, with an emphasis on exceptional service to help discerning travelers select the world’s best experiences. Its global team of inspectors are anonymous and inspect both service and facility.

Melco Chairman and Chief Executive Officer Mr. Lawrence Ho said, “We thank FTG sincerely for the honors. The accolade highlights Melco’s continued dedication to providing guests with exceptional hospitality across our Hotels, Restaurants and Spas. While pandemic-related challenges have indeed been felt over the past few years, we are ready to welcome back the steady influx of tourists to our global resort properties by further enhancing Melco’s signature culture of service excellence with dedication and commitment. We also anticipate extending our service excellence to more guests from the world over at Melco’s soon-to-open Studio City
Phase 2 and City of Dreams Mediterranean.”

City of Dreams Manila Property President Geoff Andres shared, “It is a distinct honor for our three hotels and the Nüwa Spa to be consistently recognized in the illustrious annual Forbes Star Rating list, as this achievement affirms our commitment to provide luxury service. I thank and commend our colleagues for warmly demonstrating our commitment to service excellence very single day.”

City of Dreams Manila’s two other luxury hotels, Hyatt Regency Manila and Nobu Hotel Manila which earned their sixth Four-Star rating this year are also showcased with other 2023 Star Award honorees on ForbesTravelGuide.com .

“Travel is in an incredible position for continued growth, as people prioritize authentic, in-person experiences,” says Amanda Frasier, President of Ratings for Forbes Travel Guide. “The hotels, ocean cruises, restaurants and spas on our 2023 Star Rating list demonstrate an impressive commitment to creating memorable environments that nurture connection, joy and sense of place as we experience the world to its fullest.”

For more information on City of Dreams Manila’s 2023 Star awardees call (63 2) 8800-8080 or visit www.cityofdreamsmanila.com.

To view the new Star Award winners, visit ForbesTravelGuide.com. For a detailed explanation of how Forbes Travel Guide compiles its Star Ratings, click here.

A testament to its consistent brand of hospitality service beyond compare, Nüwa at City of Dreams Manila achieves two Five Stars in the 2022 Forbes Travel Guide (FTG) Awards for the hotel and its spa for the fifth and third consecutive years, respectively since 2018. 

Lawrence Ho, Chairman and Chief Executive Officer of Melco, said, “As one of the world’s most admired and celebrated travel standards, we are honored to once again receive the top Five-Star Rating in Forbes Travel Guide for Nüwa at City of Dreams Manila’s hotel and spa. The accolades testify to our relentless dedication to service quality and contribution to pushing boundaries, especially during such a challenging time for the industry – continuing to provide memorable and world-class services for guests with a collective total of 97 Stars across our global portfolio. We thank our team for their unwavering dedication – for their exceptional role in facilitating Melco’s sustained status as the leading integrated resort operator in Asia.”

“Travel has come back strongly, and the resilient hospitality industry is creatively rallying to accommodate the increased occupancy demand for most regions,” said Hermann Elger, CEO of Forbes Travel Guide. “While the industry faces some lingering issues, the 2022 award winners proved ready for those challenges and more, demonstrating the best that luxury hospitality has to offer.” 

Nüwa Manila’s recognition contributes to the collective total of 97 Stars achieved by Melco Resorts & Entertainment (Melco)’s portfolio of integrated resort properties in Macau and Manila, continuing Melco’s leadership position among integrated resort operators in Asia. 

Geoff Andres, City of Dreams Manila Property President stated, “Nüwa Manila and Nüwa Spa being recognized with the coveted FTG Five-star rating reflects our consistent commitment to provide five-star service amid the challenges posed by changing times. We are proud of our colleagues who continue to constantly provide our guests with the luxury and signature experiences the Melco brand has been known for.”

FTG created the original Five-Star rating system, and is the only independent, global rating system for luxury hotels, restaurants, and spas. The world-renowned authority in genuine Five-Star service, FTG also recognized City of Dreams Manila’s two other hotels: Hyatt Regency Manila and Nobu Hotel Manila with a Four-Star award for five years running. 

For more information on Nüwa Manila, call 8800-8080 or visit www.cityofdreamsmanila.com or www.nuwamanila.com. To view the new Star Award winners, visit ForbesTravelGuide.com. For a detailed explanation of how Forbes Travel Guide compiles its Star Ratings, click here.